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Frequently Asked Questions for the Mac and Other Apple Products

Answers to the most common questions about Apple, the Mac, and using a Mac.
How Do I Right-Click With My Mouse?
Right-clicking with your mouse may be as simple as changing the mouse button’s function or using the Control key while you click.
My Browser Does Not Display a Web Site Correctly
My browser is not displaying web sites. When I use my browser to visit a web site, it sometimes fails to load a web page or only displays part of the page. Sometimes I see timeout errors, yet at other times the site loads fine. What’s going on and how can I fix this problem?
Do You Need to Defragment a Mac’s Hard Drive?
Do you need to defragment a Mac’s hard drive? About: Macs explains how your Mac is capable of defragmenting your hard drive on its own, without any intervention by you.
Do I need an anti-virus program for my Mac?
The Mac has a longstanding reputation as a secure operating system, with no known successful virus attacks in the wild. With a rich history of being virus free, do Macs need anti-virus protection?
What are the Windows keyboard equivalents for the Mac's special keys?
Almost any Windows keyboard that has a USB interface will work with a Mac. The only catch is that some of the keys on Windows keyboards have different names than those on Macintosh keyboards. This FAQ covers the Windows keyboard equivalents for the Mac's command, option, control, delete, and return keys.
How do I use my mouse to right-click on a Mac?
Because the Mac OS supports multi-button mice, right-clicking an object is a common shortcut for Mac users. If you have an Apple Mighty Mouse, you may need to activate the multi-button option in the OS before it will work correctly.
My Mac displays a question mark when it boots. What does that mean?
If your Mac displays a flashing question mark after you turn it on, it may be a temporary hiccup or it may mean your Mac can't find a bootable operating system.
How do I eject a CD from my Mac?
Unlike many PCs, Macs don't have a manual eject button on their CD/DVD drives. You can eject a CD or DVD from a Mac using one of three methods: the eject key on the keyboard, the F12 key on the keyboard, or an application's eject command.

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