1. Home
  2. Computing & Technology
  3. Macs

Frequently Asked Questions for the Mac and Other Apple Products

Answers to the most common questions about Apple, the Mac, and using a Mac.
Can I Upgrade to Snow Leopard (OS X 10.6)?
Thinking about upgrading to Snow Leopard and wondering if your Mac can take it? The quick and dirty answer is, if your Mac uses an Intel processor then you can upgrade to OS X 10.6 (Snow Leopard). However, there is much more to know before you make a final decision.
How Can I Repair My Hard Drive If My Mac Won’t Start?
My Mac won’t start. How can I repair my hard drive? The Mac has three good options for emergency startup and repair: booting from a different device, Safe Boot, and Single User Mode. All three options allow you to run various types of disk repair utilities that should get your Mac going again.
How Can I Fix an Application That Fails to Launch?
You can use Disk Utility’s Repair Permissions feature to fix a problem with applications that fail to launch, or have features that seem to have stopped working.
How Do I Right-Click With My Mouse?
Right-clicking with your mouse may be as simple as changing the mouse button’s function or using the Control key while you click.
My Browser Does Not Display a Web Site Correctly
My browser is not displaying web sites. When I use my browser to visit a web site, it sometimes fails to load a web page or only displays part of the page. Sometimes I see timeout errors, yet at other times the site loads fine. What’s going on and how can I fix this problem?
Do You Need to Defragment a Mac’s Hard Drive?
Do you need to defragment a Mac’s hard drive? About: Macs explains how your Mac is capable of defragmenting your hard drive on its own, without any intervention by you.
Do I need an anti-virus program for my Mac?
The Mac has a longstanding reputation as a secure operating system, with no known successful virus attacks in the wild. With a rich history of being virus free, do Macs need anti-virus protection?
What are the Windows keyboard equivalents for the Mac's special keys?
Almost any Windows keyboard that has a USB interface will work with a Mac. The only catch is that some of the keys on Windows keyboards have different names than those on Macintosh keyboards. This FAQ covers the Windows keyboard equivalents for the Mac's command, option, control, delete, and return keys.
How do I use my mouse to right-click on a Mac?
Because the Mac OS supports multi-button mice, right-clicking an object is a common shortcut for Mac users. If you have an Apple Mighty Mouse, you may need to activate the multi-button option in the OS before it will work correctly.
My Mac displays a question mark when it boots. What does that mean?
If your Mac displays a flashing question mark after you turn it on, it may be a temporary hiccup or it may mean your Mac can't find a bootable operating system.
How do I eject a CD from my Mac?
Unlike many PCs, Macs don't have a manual eject button on their CD/DVD drives. You can eject a CD or DVD from a Mac using one of three methods: the eject key on the keyboard, the F12 key on the keyboard, or an application's eject command.
Explore Macs
About.com Special Features

Stay connected and entertained with reviews on tips on the latest HDTVs, cellphones and more. More >

Easy ways to connect two computers for networking purposes. More >

  1. Home
  2. Computing & Technology
  3. Macs
  4. Switchers & New Users
  5. FAQs and Glossary
  6. FAQs

©2009 About.com, a part of The New York Times Company.

All rights reserved.